Assessment Criteria – Frequently Asked Questions

Q. What happens if I do not agree with or do not understand my report?
A. All queries must be dealt with by email. Assessments are confidential and cannot be discussed over the phone. Email the Assessment Panel explaining what you would like further clarification on.

Q. Is the Assessment Panel’s word final?
A. If you score 65% or above, but do not achieve the Master Membership pass rate of 70%, you can have your submission referred to an Appeal Panel whose findings are final.

Q. If I have any general queries who can I talk to?
A. The Central Office should be able to answer all general queries.  Contact details can be found HERE

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Full Accreditation
IOV Assessment Criteria
Glossary of Terms

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